FAQs

  • What is different with the new version of Stop Creak?

    • The result of two years of research and development, new Stop Creak is water-based and 100% non-flammable, odorless, biodegradable and comes complete with a precision applicator tip. This makes the product 6 times more efficient, easier to apply and with far less excess to wipe down. Yes! We can finally serve all the customers who have been patiently waiting for us to make Stop Creak available abroad.
  • Why should I bother with Stop Creak when WD-40 is just as good?

    • Sheesh, don't believe everything you read on the internet!

      WD-40 is designed to release rusted parts in heavy machinery and not for modern wood floors. It is extremely flammable and only silences floors while it is still wet. After a few weeks the creaks will return, the room will smell of gasoline and the floor itself will still be far more flammable than it was before you soaked it in oil.

  • Does new Stop Creak contain any nasty chemicals?

    • No. Stop Creak is water based, non-flammable, biodegradable and 100% safe to use in your home. It is odorless and does not stain.
  • Is it guaranteed to work on my click system floor?

    • No, because that would be like guaranteeing a screwdriver will fix your broken down car.

      Stop Creak is a lubricant and relies on the user to apply it to the area of friction. If your squeaks and creaks come from the subfloor, underlay then Stop Creak won't be able to reduce the creaking. However, if your creaking is coming from the click system floor, the creaking wll stop immediately and you might even hear angels singing. This diversity of results is why we developed a free sample of the product so that you can try it first. Our regular customers are some of the largest names in the flooring and building trade and they use Stop Creak to save thousands on diagnosing and solving problem floors.

  • Can I buy the original Stop Creak?

    • Yes, the original aerosol version of Stop Creak is still available (while stocks last) on Amazon for UK customers only.
  • What is a "Click System" floor?

    • Most modern engineered wood and laminate floors use a click system that locks the planks together a bit like a giant jigsaw puzzle. In the US this is sometimes referred to as "Woodlock" but this type of flooring gos by other names too.

      Stop Creak is specifically designed for these floors because these floors tend to be prone to shrinkage which causes the interlocking sections of wood to "hinge" under foot which causes the squeaks and creaks.  For Stop Creak to work it must be able to penetrate between the planks and penetrate the interlocking sections that "click" together. 

  • Does Stop Creak work on Tongue and Groove floors?

    • No. Although we do have customers that have successfully used Stop Creak on tongue and groove floors, in our experience Stop Creak does not work as often on these floors so we do not recommend it.
  • My new wood floor creaks. Is it faulty?

    • Probably not. Laying a floor properly is only one part of the equation, breaking in your floor correctly is as important and this is most often why floors creak (mine included!). The correct procedure for breaking in a click system floating floor is to set your heating at ambient temperature and raise it by 1 degree per day until the room is at the correct temperature. Not following this procedure will contract the floor and within a few months, your floor will creak underfoot
  • What if my floor has no grooves or visible gap between planks?

    • Stop Creak will not be able penetrate between the planks of your floor and will therefore be unlikely to help.
  • Do I need DIY skills to use Stop Creak?

    • No. As long as you can shake a bottle you're fully qualified to go for it.
  • How long does Stop Creak last?

    • Stop Creak lasts for about 2-4 years+ depending on your floor. We recommend 2 rounds of treatments 3 months apart and then keeping a bottle for spot treating thereafter.
  • Will Stop Creak work on traditional floorboards?

    • No. Most traditional floorboards are nailed down and so the creaking is usually down to the wood sliding up and down the nail when under load. We don't recommend Stop Creak for these floors.
  • Will Stop Creak work on hardwood floorboards?

    • Occasionally. Start with our free sample and see if that helps before buying buckets of the stuff.

      Will Stop Creak work on creaky stairs?

      Nope.